MediaKind Availability Services provides full management and day-to-day monitoring. Enabled with artificial intelligence and machine learning, MediaKind monitors and manages its customers’ content on a 24/7 basis to ensure uninterrupted service availability.
Customers can tap into MediaKind’s support portal to gain real-time information, status updates, and live access to technical experts at MediaKind’s command center. This secure, geo-redundant setup supports over 590 customers worldwide. It is equipped with state-of-the-art tools and provides a robust, proactive ecosystem that can resolve solutions in the fastest way possible.
MediaKind has a presence in more than 35 countries globally, manages over 17,000 events per day, and jointly brings 8,000+ years of technical expertise in media to ensure “first-time-right” delivery to best-in-class media solutions.
Proactive monitoring of services performance, along with identifying and mitigating potential areas of risk to ensure availability as per committed SLA’s.
Managing the services and infrastructure to ensure availability through preventive Maintenance, Incident and Change Management.
Manage the solution lifecycle to ensure that it is current through Release management and updates.
Helping you grow your Media business,
before, during and after launch
Our mission is to build a media universe that continuously improves the ability of service providers, operators, content owners and broadcasters, to acquire and dynamically deliver high-quality content that transports viewers towards truly extraordinary experiences.