Privacy Policy


Privacy policy


We understand that privacy is an important issue for users of, and visitors to, the MediaKind website www.MediaKind.com and its related domains. The following information is designed to help visitors understand what information we collect, and how we handle and use the information thereafter.

We will follow the [MediaKind privacy principles].

Information collection and use


We, the MediaKind group, may collect personal data about you as an individual for various purposes, such as:

  • When accessing or using our website(s) or other online services

    See Internet Privacy policy and Cookie information

  • Contacting employees of our customers, prospects, partners and suppliers

    In our relationship with customers or prospects, partners and suppliers, they also provide us with business contact information (such as name, business contact details, position or title of their employees, contractors, advisors and authorized users) for purposes such as contract management, fulfilment, delivery of products and services, provision of support, invoicing and management of the services or the relationship.

  • Visitor information

    We register individuals visiting our sites, locations and events (name, identification and business contact information) and use camera supervision for reasons of security and safety of persons and belongings, as well as for regulatory purposes. When you register for an event we may collect information (online or offline) in relation to the event organization, and during an event, such as participation in sessions and survey results.

  • Marketing

    MediaKind may use information collected from users, for sales and marketing purposes, including email marketing. We may combine this information with data obtained from other sources to help us improve its overall accuracy and completeness, and to help us better tailor our interactions with users. Users may choose not to receive marketing materials by following the unsubscribe instructions included in each e-mail.

    Please note that the above does not affect users’ ability to reject cookies in accordance with the Cookie Information Policy.

  • Responding to a request for information, order or support

    We collect your name and contact information, details about your request and your agreement and we may include client satisfaction survey information. We retain such information for administrative purposes, defending our rights, and in connection with our relationship with you.

  • Sharing of information

    MediaKind may also transfer the information collected to any relevant unit within the MediaKind group and/or to our contracted service providers, who are located around the world

    Since the MediaKind group is present around the globe personal data will be transferred across international borders to MediaKind entities in other countries. [Please click here for a list of MediaKind entities.] Personal data will only be transferred under terms which provide an adequate level of data protection in accordance with GDPR and other relevant privacy laws. International transfers can also be based on individual consent.

  • General inquiries

    If a user contacts MediaKind with an enquiry, the user may need to provide MediaKind with personal data (for example contact details). MediaKind will use this personal data to respond to the enquiry and track further correspondence. Information can also be used for marketing purposes and to compile statistics on response handling, etc.

  • Third-party services

    We may partner with another party to provide these or other specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services.

Changes to MediaKind’s Privacy policy


MediaKind may, from time to time, make changes to this policy. We recommend that users of this site re-visit this privacy policy on occasion to learn of new privacy practices or changes to our policy.

How to contact MediaKind


It’s important to us at MediaKind to hear what users have to say about our services, and our policies. If you as site user wish to contact us, you can use our general Contact Form.

If you want to access or have another request regarding your personal data, you can do that by sending an e-mail to privacy@MediaKind.com.

If you have any questions or a complaint regarding your personal data, you can also contact the Group Data Protection Officer by postal mail at MediaKind [need parent entity name], 6300 Legacy Drive, Plano, Texas 75024 USA or you can send an e-mail to privacy@MediaKind.com.