Service Contacts

Support Contact Details

Access our latest Reference Guides, User Guides, Technical documents and Product Release Notes Resources

Looking for assistance with any of our products and solutions? Raise a Support Ticket

You can also email us at support@mediakind.com or call us at any of the region specific numbers:

Choose your Country

US

Toll Free : 1 833 211 8472
Direct Dial: +1 631 230 1724

Argentina

Toll Free : 08008001416
Direct Dial: +54 1139845665

Brazil

Toll Free : 8000223004
Direct Dial: +55 2121784427

Canada

Toll Free : 18338359469
Direct Dial: +1 5145878429

Chile

Toll Free : 1230023953
Direct Dial: +56 442081258

China

Toll Free : 108001402659,108007142640
Direct Dial: +86 4008428394

Colombia

Toll Free : 018005183073
Direct Dial: +57 17940187

Dominican Republic

Toll Free : 18002039789
Direct Dial: +1 8299463898

Germany

Toll Free : 8008827683
Direct Dial: +49 6938098994

Greece

Toll Free : 80016122030920
Direct Dial: +30 2111989469

Hungary

Toll Free : 680080323
Direct Dial: +36 19989694

India

Toll Free : 8000402340
Direct Dial: NA

Israel

Toll Free : 1809455604
Direct Dial: +972 33762953

Italy

Toll Free : 800790416
Direct Dial: +39 0683464423

Japan

Toll Free : 6633814121
Direct Dial: +81 345639607

Mexico

Toll Free : 018000625502
Direct Dial: +52 5588808038

Portugal

Toll Free : 800819432
Direct Dial: NA

Puerto Rico

Toll Free : 18338271898
Direct Dial: +1 7874183903

Russia

Toll Free : 88003013864
Direct Dial: +7 4993505427

Singapore

Toll Free : 8001013776
Direct Dial: +65 31573510

Slovakia

Toll Free : 800000505
Direct Dial: +421 512304395

Spain

Toll Free : 800654356
Direct Dial: +34 935473097

Switzerland

Toll Free : 0800563344
Direct Dial: +41 225440636

Taiwan

Toll Free : 801127936
Direct Dial: +886 255940886

Turkey

Toll Free : 800142030920
Direct Dial: +90 2129003440

UK

Toll Free : 8000116159
Direct Dial: +44 2038871963

MediaKind has enabled content providers, broadcasters and service providers to securely and reliably acquire live content and transition it smoothly through satellite, IP, and cloud to studios, and operators around the world.

New Universe Solutions

With breakthrough innovations for HDR, Constant Video Quality, and Selective Storage MediaKind enables content owners, originators, broadcasters, and Pay-TV operators to deliver a high-quality immersive experience that exceeds consumers’ imagination.

New Universe Solutions

Record. Shift. Play. Anywhere.

MediaKind provides a personalized experience from traditional multicast TV to unicast OTT services through a modern, multi-device, multi-screen platform for immersive TV service delivery that is backed by powerful analytics and dynamic ad-insertion features.

Our Products

Deliver next generation tv experiences to any device, anywhere in the world

Award-winning, scaleable video decoding

Tailored to every possible scenario

Fully integrated video processing management that puts the user firmly in control

Efficient, multi-screen video delivery in all the most popular formats

Unlock the full revenue potential for content distributed over any network.